The last thing that you want when you are on holiday is to suffer an injury or illness. You probably worked hard, saved hard and possibly waited years for this trip. But something has gone wrong and you suffer an injury or illness. You probably think your holiday is completely ruined and there is nothing you can do. So, what do you do when something goes wrong and you are away from home?
Well, when you booked your holiday you probably booked it through a tour operator who would have provided you with a package holiday (hotel, flights, transfers, car hire etc) all for one price. You were probably provided with a lot of fine print that, to be honest, you didn’t read all too closely. But that fine print agrees to a few important things:
- The hotel complies with international food safety standards and general hygiene.
- The hotel complies with local standards regarding safety.
If your hotel doesn’t comply with these regulations, you can take legal action against the tour operator you booked your trip with. You can do this under the Package Travel Regulations.
So how do you make sure you are eligible for reimbursement? The first thing you need to do is seek medical help as soon as you get sick or injured. You want to make sure that you get the best treatment possible and you want a firm diagnosis. Most hotels have a hotel doctor, but If you are not sure where to go the consulate in any country will be able to help you.
Once you’ve got someone taking care of you and you are ready give us a call. We will discuss your case and advise you on what you may be entitled to. All consultations are FREE and no obligation. All you need to do is keep copies of everything from your medical professional and everything you can about the trip you booked. Recalling what and where you ate if you fall ill is also useful in the case of sickness claims. We will then take care of the rest leaving you to focus on getting better, reassured that we will get the compensation that you deserve.
Even better, if you do not win, you do not pay. So, what do you have to lose?